Refund policy

Refund policy

RETURNS, REFUNDS AND EXCHANGES

Flicker of Hope Candle Co. is so very appreciative of your business and we always want to ensure your satisfaction. We stand behind the quality and integrity of our products. Please note, all sales are final. We do not accept returns or exchanges. If you believe you received a faulty, defective, or damaged product, please contact us so we can remedy the situation. We want you to be 100% happy with your purchase. 


Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. If the item is damaged in transit, please contact us at flickerofhopecandle@gmail.com


Exchanges 

Due to the nature of Flicker of Hope Candle Co. business, we are unable to accommodate exchanges at this time.